FAQ
Vail Hotels, Condos & Accommodations FAQ
How do I make, change, or cancel a reservation at Vail Spa Condominiums?
Please contact us directly at [email protected], 970-476-0882, or toll-free at 877-752-9992. Our reservations agents are ready to assist with planning the perfect Vail vacation!
Where is Vail Spa Condominiums located?
Vail Spa Condominiums is located in Lionshead Village in Vail, Colorado, just a short walk from the Eagle Bahn Gondola, restaurants, shopping, and year-round mountain activities.
Is Vail Spa ski-in/ski-out?
No, Vail Spa is not ski-in/ski-out, but it is within walking distance of the Eagle Bahn Gondola, making slope access quick and convenient. Vail Spa partners with Epic Mountain Rentals to provide convenient on-snow ski valet service at the base of the Gondola – so you can skip carrying your skis and head straight to the slopes.
What types of accommodations are available?
Vail Spa offers spacious two-, three-, and four-bedroom condominiums, including luxury penthouse options. Residences are designed for couples, families, and larger groups.
Do the condos include full kitchens?
Yes. Every condominium includes a fully equipped kitchen, dining area, and living room for a comfortable home-away-from-home experience.
Are washers and dryers included in the units?
Yes. Condos include in-unit washers and dryers, making longer stays more convenient for guests and families.
What amenities does Vail Spa offer?
Guests have access to heated indoor and outdoor pools, hot tubs, steam rooms, dry saunas, a fitness center, a tennis and pickleball court, ski & bike storage, and an outdoor fire pit and BBQ grill.
Is parking included?
Yes. Complimentary covered parking is included for guests, with one vehicle allowed per condominium. Additional vehicles may be parked at an additional cost if space is available.
Does Vail Spa offer spa or massage services?
Yes. Guests can arrange in-room massage treatments or use the private on-site massage room through the concierge team.
Is Vail Spa family-friendly?
Absolutely. The spacious condo layouts, multiple bedrooms, pools, and convenient location make Vail Spa ideal for families and groups.
Does Vail Spa provide housekeeping services?
Yes. Guests receive hotel-style services including housekeeping. Mid-week cleaning is complimentary for stays of five nights or longer.
Is Wi-Fi available?
Yes. Complimentary high-speed wireless internet is available in all condominiums, lobby areas, and common spaces. Vail Spa also offers quiet and convenient spaces for remote work.
Are pets allowed?
Pets are not allowed at Vail Spa Condominiums. Our concierge can recommend excellent nearby boarding facilities for your pets.
Is air-conditioning available in the condos?
Some residences include air conditioning. Availability varies by residence, so please confirm when booking. Mountain evenings are cool year-round!
What guest services are offered?
Vail Spa offers concierge services, front desk assistance, housekeeping, luggage assistance, ski valet, and grocery shuttle service during ski season.
What time is check-in and check-out?
Check-in time is 5:00pm and check-out time is 10:00am. You are welcome to park, store your luggage, and use our amenities all day on the day of your check-in and check-out.
How close is Vail Spa to Vail Village?
Vail Spa is conveniently located near both Lionshead Village and Vail Village, with easy access via walking paths and the free in-town shuttle.
Are there fitness facilities on-site?
Yes. Guests have access to a fully equipped fitness room in addition to wellness amenities such as saunas and steam rooms.
What makes Vail Spa different from traditional hotels?
Vail Spa combines the privacy and space of a condominium with hotel-style services and resort amenities, offering more flexibility for families and groups.
Are there outdoor gathering spaces?
Yes. Guests can enjoy an outdoor heated pool area with a fire pit and grilling area, perfect for relaxing after skiing or hiking.
Can guests store ski & bike equipment on-site?
Yes. Secure ski and bicycle storage is available for guests staying at Vail Spa.
Does Vail Spa have a shuttle from the airport?
Vail Spa does not operate an airport shuttle; however, we are happy to assist with arranging your ground transportation from Eagle or Denver airport. Contact our concierge at [email protected] or call 970-476-0882.