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Concierge 2018-10-22T08:25:47+00:00
  • 1290

Concierge Services

An unforgettable Vail getaway begins with the guidance of our concierge team.

Dog sledding? Securing ‘first tracks’ (or last tracks) on the mountain? Full moon snowshoe tour? We’re pleased to assist in creating an itinerary that will make your vacation truly memorable. And we handle the little details, too — dinner reservations, lift tickets, transportation, recommendations of tried and trusted childcare services and so much more.

Reservations are recommended for most Vail restaurants and activities. Please submit your requests at least 2 weeks prior to your arrival.


Whether you’re envisioning an adventurous, rejuvenating, romantic or play-filled Vail getaway, our Concierge would like to help make your vacation wonderful and truly memorable. Assistance can be provided with:

  • Equipment and in-house rentals (highchairs, cribs, etc.)
  • Transportation (airport transfers, taxis, rental cars)
  • Areas maps and information
  • Tickets
  • Ski/snowboard rentals and lessons
  • Pre-arrival grocery shopping

  • Restaurant suggestions and reservations
  • Golf tee times
  • Hiking excursions
  • Spa appointments
  • Water sports rentals
  • Snowmobile tours
  • Sleigh rides
  • Dog sledding adventures

Concierge Services

Vail Spa Concierge

The Concierge is located at front desk.

Winter Season: 24 hours/7 days a week
Summer Season: 8am – 10pm
Spring/Fall Season: 8am – 6pm

Equipment Rental

There are several shops in Lionshead Village that rent skis, snowboards, telemark and cross country equipment, snowshoes and helmets. Or, skis and boards can be fitted and delivered to your door through our preferred partner Charter Sports.

Vail Spa guests and owners receive a 30% discount on rentals and complimentary ski/board storage.
Click to reserve your gear online or call 888-295-9797

Gear Rentals

Resort Delivery. We Shop, You Vacation.

Vail Spa works hand-in-hand with Resort Delivery, Vail’s premier grocery delivery service, to make ordering groceries and adult beverages a cinch. Resort Delivery helps you vacation hassle free with “stocked on arrival” convenience, same-day deliveries, and a 100% Satisfaction Guarantee.

Click the ‘Order Groceries Now’ button below, visit, or contact the concierge to set up your “stocked on arrival” vacation experience!

Order Groceries Now

Ship your Luggage and Gear

Vail Spa Condominiums partners with TripHero to take the hassle out of traveling. Their friendly team will pick-up your luggage, deliver it to your destination providing you status updates of their every move, allowing you to move luggage-free. No lines and no waiting to pick up your luggage. Your gear will be waiting for you at your destination.

TripHero. Let go of Luggage.

Shipping Address

Vail Spa Condominiums
710 West Lionshead Circle
Vail, Colorado 81657